San Diego Gas & Electric announced $51.3 million in state funds erased past-due bills for 113,000 customers who fell behind in the initial years of the COVID-19 pandemic.
Customers received relief from the first round of funds from the California Arrearage Payment Program for outstanding arrearages between March 4, 2020, and Dec. 31, 2021, according to SDG&E in a press release. The funds were automatically applied to eligible customers, and the amount will be reflected on the following billing statement.
“In addition to the state’s CAPP debt relief program, I want our customers to know that there are many other assistance programs available to them,” said SDG&E Vice President of Customer Services Dana Golan. “We are committed to helping our customers who are experiencing financial hardships due to high winter energy bills.”
The first round of funding was credited to more than 93,000 eligible customers' accounts in February 2022, eliminating $62.5 million in overdue bills incurred between March 4, 2020, and June 15, 2021. The program provided $113.8 million in debt relief to customers served by SDG&E and local CCAs, including San Diego Community Power and Clean Energy Alliance.
According to the utility, all eligible customers who received the financial relief will be contacted via email and letters in the mail if the CAPP funds credited to their accounts exceeded $10.
Customers who received the financial relief will also see a message in their bills to let them know that the funds were applied to their accounts.