Southwest Airlines said it would return to normal operations on Friday with “minimal disruptions” for the weekend.
According to Flightaware, no flights have been canceled at the San Diego International Airport as of Friday morning but had canceled only 43 flights nationally. This comes after the budget airline canceled more than 2.300 flights nationwide due to operational challenges and a winter blizzard that has raged for days across the United States.
On Thursday, Southwest Airlines canceled 163 flights from San Diego International Airport.
“Once again, we value the continued patience and support of our valued Customers, and we apologize for the inconveniences of the past week,” the airline wrote in a statement.
Customers who have been impacted by the travel disruptions may find additional assistance at https://www.southwest.com/traveldisruption/ and those who need assistance reuniting with baggage can find information at https://www.southwest.com/baginfo/.
Officials with the U.S. Department of Transportation had called the meltdown at Southwest “unacceptable”.
“USDOT is concerned by Southwest's unacceptable rate of cancellations and delays and reports of lack of prompt customer service,'' the department stated.”The department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.''
